FAQ

Is Mercy SF safe to use?

Mercy SF talks to the official S&F servers and doesn't modify the game client. Your credentials are stored locally and encrypted — nothing is sent to any third-party server. That said, using any automation bot may violate Shakes & Fidget's terms of service. Use at your own risk.

Does it work with multiple characters?

Yes. Log in with as many accounts as you want and run bots for all of them simultaneously — each character has fully independent settings.

What platforms are supported?

Windows (x64), macOS (Apple Silicon and Intel), and Linux (x64). A console/CLI build is also available for all three, useful for headless or server deployments.

Do I need to keep the app open?

Yes, the bot runs while the app is open. Minimize it to the system tray and it keeps running in the background.

Is it really free?

The core bot is completely free — quests, arena, dungeons, pets, and more. Premium and Supporter tiers unlock additional modules and smart features. See Pricing & License.

How do I report a bug?

Use the Send Report button in the app's Logs tab — it sends your error logs directly to the developer. You can also ask in the Discord server.

Where do I manage my subscription?

From your profile page on mercysf.app. You can cancel or reactivate at any time; cancelling keeps the plan active until the end of the billing period.