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Troubleshooting

The bot says "On Cooldown" and won't fight

This mirrors the game's own cooldowns (arena fights, dungeon free fight, etc.) — it's not a bug. The Next free fight / cooldown timer shown in the app comes directly from the game server.

A module isn't running even though I enabled it

  1. Check Settings → Core and confirm the module's toggle is actually on for the character you're looking at — settings are per-character.
  2. Hit Save & Apply rather than just Save, so the change takes effect immediately instead of on the next natural cycle.
  3. Check the Logs tab for warnings related to that module — resource shortages (e.g. not enough mushrooms or beer) will block a module from running even when it's enabled.

The app won't log in

  • Double-check your S&F credentials work by logging in through the game's own website or client first.
  • If your account uses SSO (Google/Discord/Apple login on the game side), make sure you're using the login method the app supports for your server.
  • Check the Logs tab for the specific error returned by the game server.

Downloads page says I need to log in

Downloads require a free Mercy SF account (separate from your S&F game account). Register at mercysf.app if you haven't already.

Web dashboard shows "Supporter Edition Required"

The web dashboard is a Supporter-tier feature. Everything it needs works fine without it — the web dashboard is just a convenience layer on top of the desktop app.

Still stuck?

Use the Send Report button in the app's Logs tab, or ask in the Discord server — include your platform (Windows/macOS/Linux), the app version, and what you see in the Logs tab.

Mercy SF is not affiliated with Shakes & Fidget. Use at your own risk.